Learn more about Felipe Suarez, Customer Success Manager, in this one-on-one interview. He spoke with us about his approach to providing excellent customer
Continue ReadingBy Sean KerndtFind out how Happy Hao Car is continuing to provide the best customer service in the industry.
Continue ReadingBy Happy Hao Car AdminYour service department has always been vital to your bottom line. Now, with the necessary social distancing measures we’re undertaking to combat the sprea
Continue ReadingBy Justin Robinson-PrickettIn this week’s Wednesday Workshop, I share some insight from my recent trip to Disneyland. The entire Disney park experience is magical, and they’ve carefu
Continue ReadingBy Greg GiffordThe Wyler Auto Group has just released their new car subscription service, where for a single monthly fee, customers can change cars as often as they'd lik
Continue ReadingBy Greg GiffordAdapting to a digital marketplace is important when marketing all parts of the automotive industry, but as I pointed out in “Screen Test” at Fixed Ops Jour
Continue ReadingBy Happy Hao Car AdminThe fixed operations department in the average dealership generates over 50% of a typical dealer’s gross profit, according to NADA. Since this is where you
Continue ReadingBy Acacia GrantPromote Your Service Dept. to Increase Revenue
Continue ReadingBy Ali Amirrezvani