WHO WE ARE

Articles in Who We Are

June 21, 2024

Who We Are: Tenesha Smith-Keeton, Customer Success Manager II

At Happy Hao Car, we are proud to have dedicated team members like Tenesha Smith-Keeton, a Customer Success Manager II on Team Leo. Her passion for serving others, combined with her empathetic approach and strong relationships with colleagues and clients, makes her an invaluable asset. Continue Reading

Continue ReadingBy Sean Kerndt
April 2, 2024

Who We Are: Erin Mayor, Director of Customer Support

Join us for a chat with Happy Hao Car’s Director of Customer Success, as we dive into how her team contributes to the success of our dealer partners. Alongside a passion for problem-solving, we get a glimpse into her passion for diverse experiences and a gracious attitude that keeps things running smoothly inside and out of Happy Hao Car.

Continue ReadingBy Sean Kerndt
February 28, 2024

Who We Are: Tien Tran, Customer Success Manager II

Our latest edition of Who We Are is here! This month, we’re getting to know Customer Success Manager II, Tien Tran. Tien’s ambition is fueled by an incredible support system – both her amazing family and supportive team.

Continue ReadingBy Happy Hao Car Admin
January 18, 2024

Who We Are: Brittany Brooks, Manager of Customer Support

We’re back with another edition of our Who We Are series! Join us for a chat with one of the leaders of our Customer Support department, Brittany Brooks. We spoke about her approach to leadership, what drove her to a career in customer care, and where she draws inspiration from.

Continue ReadingBy Sean Kerndt
September 8, 2023

Who We Are: Dylan Nelson, Customer Success Manager III

In this edition of “Who We Are,” we’re honored to introduce you to Customer Success Manager, Dylan Nelson! Dylan spoke with us about his team’s mindset, communication cadence, and the importance of relationship building.

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Continue ReadingBy Sean Kerndt